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  11/21/2008

                     
PRODUCT INTRODUCTORY SPECIAL
Order before February 29, 2008 to take advantage of the current promotions.

Complete Job Tracking for the Audio / Video Industry
LATEST NEWS
CustomTrack Releases Gold Edition ... More »»
CEDIA Fall Expo 2007: CustomTrack ... More »»
CustomTrack Prepares for Beta Release ... More »»

LATEST SPECIALS
Save $10/month on hosted solutions ... More »»
Save $80 on Premium Owned License... More »»
Save $50 on Standard Owned License ... More »»
  • License Transfer Policy

  • CustomTrack Licenses are non transferable. Only licenses purchased from customtrack.net or an CustomTrack Authorized Reseller are valid

  • Refund Policy

  • We do not give refunds. If you want to see if you like CustomTrack before you buy, order a free trial first.

  • Support Contract/Services

  • An active support contract will provide you with direct support via our helpdesk and access to our download area in order to obtain any upgrades/patches/utilities we may have available.

    The helpdesk is to be utilized by all direct customers who havean active support contract for assistance with any CustomTrack or otherproduct sold on our site, any billing issues, account support andrelated questions. Clients are expected to have already checked our manual, knowledgebase and forum for already documented informationand problems regardingCustomTrack installation, configuration, testingand administration before opening a helpdesk ticket.

    Template customization and custom code issues are not handled by our helpdesk system unless one of our staff members has instructedyou to use the helpdesk.
    The support forum is to be used for all template customization questions/problems and custom code.
    If you have been through the manual and forum and are still in need of assistance, then please open a helpdesk ticket.

     


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